Wibu-Systems USA, Inc. Privacy Policy
Updated: March 24, 2011
Wibu-Systems USA is very sensitive to privacy issues on the Internet. We believe it is important that you understand how we treat the information you may provide to us. Unless specifically stated otherwise, the information you provide is never shared with anyone other than Wibu-Systems employees, authorized contractors or authorized distributors.
Please read the privacy policy below. It explains why we collect personal information from you; what types of information we collect and what we plan to do with it. It is the further intention of this policy to comply with International law, as they relate to personal privacy and the laws of the individual countries in which Wibu-Systems conducts business. Since it is our intention to comply with all applicable laws, your information may be shared with law enforcement entities if we are instructed to do so by court or government order. This privacy statement applies to information collected by web addresses in the wibu.us, wibu.com, codemeter.us, codemeter.com and other domains owned and operated by Wibu-Systems USA Inc, Wibu-Systems AG, and other affiliates and distributors in the Wibu-Systems family, hereafter referred to collectively as Wibu-Systems.
Why We Collect Personal Data
Wibu-Systems collects your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements and software updates.
The Types of Personal Information that we collect
At some WIBU-SYSTEM sites, we may ask you to voluntarily provide personal information, such as your e-mail address, name, home or work address or telephone numbers. We may also collect demographic information, such as your Postal Code, age, gender, preferences and other interests. If you choose to make a purchase or sign up for a subscription news service, we will also ask for additional information, such as your credit card number and the associated billing address.
How we may use your Personal Information
Wibu-Systems may use your personal information to provide products or information that you have requested as well as for our own auditing, research, and analysis purposes or to improve our own products. We take your privacy very seriously and will not sell, rent or transfer your personal information to other marketers. We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with WIBU-SYSTEM sites and services. We may also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses.
Wibu-Systems may confer personal information to affiliated companies and/or third party entities commissioned by Wibu-Systems to provide specific services; like the delivery of products. All personal information, transferred to such third parties, is restricted to the use for which it was provided. It may be used for no other purpose.
Information that is not shared
Credit card information or other financial information is not usually known to the website. However, in the event that it is made known, that information is never revealed to anyone except to processing authorities or law enforcement agencies. However, the provider of such information gives express permission to this website or its agents to use it in fraud investigation or for litigation.
Customer Testimonials
If you are a customer and send an email to the website, or if you communicate with the site by phone or mail, the website collects information about your communication and by communicating with the site or Wibu-Systems, you give your permission to collect, archive, retrieve, and otherwise use any information collected as the site sees fit. Any communication which, in its sole discretion, the site deems to be a testimonial, may be publicized for commercial purposes
Information about offers, services and products
If you request, from time to time, you may receive information from Wibu-Systems or third parties commissioned by Wibu-Systems, designed to inform you about services, products, contests or offers, which are associated with Wibu-Systems or our products and corresponding services. Such information will be limited to the type that you may have requested. If you do not want to receive this information any longer you can inform us about your wishes by contacting Wibu-Systems at privacy@wibu.us.
Cookies and Other Internet Technologies
As is standard practice on many corporate websites, Wibu-Systems’ website uses “cookies” and may use other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services in an efficient manner. We may use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us. Information such as your country and language helps us provide a more useful online shopping or browsing experience. And your contact information, product serial numbers, and information about your computer helps us register your products and provide you with customer service. At the moment, our cookies are temporary in nature and are removed when the browser is closed.
If you prefer not to enable cookies, you can follow the instructions found in your browser’s help files to disable cookies. Please note that certain features of our website may not be available once cookies are disabled. As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and “click-stream” data. We may use this information, which will not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
In some of our e-mail messages we may use a “click-through URL” linked to content on one of our websites. When the readers of such e-mail click one of these URLs, they pass through our web server before arriving at the destination web page. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in such e-mail.
Bulletin Boards and Public Support Forums
Visitors, subscribers, members, or customers, who use any site providing bulletin boards or other public forums, do so at their own risk. You may not assume that the site monitors these services or protects you in any manner from information you post publicly or share with anyone else via these services.
Safeguarding your Personal Information
Wibu-Systems takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Your Rights
You always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by sending e-mail to the address below. And, you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the e-mail address below. A proof of your identity will be necessary for us to release such information.
Maintaining your Personal Information
Wibu-Systems will store your personal information for as long as it is necessary to provide you with the services or products you requested or for any additional time regulated by law.
California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.
To request a copy of the information disclosure provided by Wibu-Systems pursuant to Section 1798.83 of the California Civil Code, please contact privacy@wibu.us.
Changes to this Policy
Wibu-Systems reserves the right to change this privacy policy at any time and will inform you about any substantial changes concerning the usage of your personal data. You can always find the current version of this policy on our main website www.wibu.us.
Cross-Border Data Transfers
Information that Wibu-Systems collects may be stored and processed in and transferred between any of the countries in which Wibu-Systems operates, to enable the use of the information in accordance with this privacy policy. Some of your personal data may be transferred to servers, outside of our exclusive control, for the purposes stated above and for group administration. If this happens, Wibu-Systems will take reasonable steps to insure that your personal information will remain secure and private in agreement with this privacy policy and any applicable law. [In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.] You agree to such cross-border transfers of personal information.
More Information
This website is operated by Wibu-Systems USA, Inc, PO Box 1687, Edmonds, WA, 98020. Questions about this policy or requests about your personal information can be addressed to privacy@wibu.us.
